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1) Why do I need Integrated Logistics Support?
In today's high tech shipboard environment, a failed assembly can mean significant operational downtime invoking costs far beyond that of the actual problem part. An Integrated Logistics Solution often provides the customer with a replacement part, and service, in the fraction of the time as traditional support.
2) Why is Sperry Marine the most qualified to support my equipment?
As the industry's primary Original Equipment Manufacturer (OEM) for most shipboard navigation systems, Sperry Marine offers a historical and reassuring piece of mind in maintaining your equipment. While others promise to resolve your issue, Sperry Marine offers the experience, from our original designing and manufacturing of your Sperry Marine product, to guaranteeing the correct solution.
3) Does Sperry Marine support other manufacturers' products?
Not currently.
4) How does a logistics program work?
While Sperry Marine can tailor each customer's program according to their specific needs, a logistics program is based upon an advanced inventory of assemblies to ensure rapid replacement and availability. Sperry Marine can store your product's inventory, or create our own and thereby reducing your associated inventory costs.
5) Can I just buy a spare part, or have an item repaired?
If, at this point, a complete Logistics Support Program is more than your system requires, Sperry Marine also provides individual spare parts and repair services.
6) Are there minimum buys or repair prices?
Yes. The minimum order for spare parts and repairs is $1,000.
7) In what industries does Sperry Marine offer solutions?
We offer logistics solutions for all Sperry Marine manufactured products aboard U.S. and foreign military vessels.
8) What is my first step?
The first step to ensuring your Sperry Marine product is to download a copy of our brochure, and contact us through our web page via e-mail or calling our phone number 1-866-328-1152.
